How we collect, use, and protect your information
• We only collect data necessary to provide our beekeeping services
• Your voice recordings are processed with your explicit consent
• You can access, modify, or delete your data at any time
• We use industry-standard security measures to protect your information
• We never sell your personal data to third parties
Data Controller: Apis Vox
Email: privacy@apisvox.com
Data Protection Officer: dpo@apisvox.com
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the information above.
| Data Type | Purpose | Legal Basis |
| Name, email address | Account creation and authentication | Contract performance |
| Profile preferences | Personalized experience | Consent |
| Authentication tokens | Security and session management | Legitimate interest |
| Data Type | Purpose | Legal Basis |
| Apiary locations | Service functionality | Contract performance |
| Voice recordings & transcriptions | Inspection data capture | Consent |
| Photos and visual data | Hive documentation | Consent |
| Weather data | Enhanced insights | Legitimate interest |
| Data Type | Purpose | Legal Basis |
| App interaction data | Service improvement | Legitimate interest |
| Error logs | Technical support | Legitimate interest |
| Performance metrics | Optimization | Legitimate interest |
Right of Access (Article 15): You can request a copy of all personal data we hold about you.
Right to Rectification (Article 16): You can ask us to correct any inaccurate or incomplete data.
Right to Erasure (Article 17): You can request deletion of your personal data in certain circumstances.
Right to Data Portability (Article 20): You can request your data in a machine-readable format.
Right to Withdraw Consent (Article 7): You can withdraw consent at any time for data processing based on consent.
Right to Object (Article 21): You can object to processing based on legitimate interests.
To exercise any of these rights, please contact us at privacy@apisvox.com or visit our GDPR Rights Portal.
Your data may be transferred to and processed in the United States where our servers are located. We ensure adequate protection through:
• Google Cloud Platform: EU-US Data Privacy Framework certification
• Authentication Services: Google OAuth2 (adequacy decision)
• Payment Processing: Stripe (EU subsidiary processing)
• Standard Contractual Clauses for other US-based processors
Account Data: Retained while your account is active, deleted within 30 days of account closure.
Beekeeping Data: Retained as long as necessary for service provision, or until you request deletion.
Voice Recordings: Processed immediately and deleted within 24 hours unless you choose to save them.
Analytics Data: Aggregated and anonymized after 26 months.
Legal Compliance: Some data may be retained longer to comply with legal obligations.
• End-to-end encryption for sensitive data
• Regular security audits and penetration testing
• Multi-factor authentication support
• Incident response and breach notification procedures
We use cookies to enhance your experience and provide our services. For detailed information about our cookie usage, please see our Cookie Policy.
You can manage your cookie preferences at any time through the cookie banner or in your browser settings.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification.
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
• Email: privacy@apisvox.com
• Data Protection Officer: dpo@apisvox.com
• GDPR Rights Portal: apisvox.com/gdpr
You also have the right to lodge a complaint with your local supervisory authority:
• EU: Your national Data Protection Authority
• UK: Information Commissioner's Office (ICO)
• US: Federal Trade Commission (FTC)